What do I need to know about bills and utility companies?
If bills are not included in your rental agreement, we will take notes of meter readings at the start of your tenancy, you will be responsible with transferring or setting up accounts under your name as soon as you move in. At the end of your tenancy, you will also be responsible with contacting the utility companies to remove your name from the property and passing over last meter readings.
How do I pay rent?
Depending on your rental agreement, rent is usually paid monthly by setting up a direct debit with your bank. For short-lets full payment is required prior to you moving in.
What happens if I’m late with rent payments?
We usually recommend being upfront and discussing any financial issues you face as soon as possible with your agent. Bear in mind, based on your contract, late fees might incur, and letters will be issued.
Who do I speak with if I need support?
Once your tenancy starts you should be given a main point of contact to reach out to for support, issues with your tenancy, or any maintenance required at the property.
What happens if I want to break my lease agreement early?
The main thing to remember is that you are responsible for rent until the end of the contract or its break clause point. If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let.